Base44 Privacy Policy — How We Protect Your Information
This Privacy Policy describes how base44 collects, uses, stores, and protects your personal information as a user of our platform in Malaysia. We are committed to safeguarding your privacy with the utmost trust and professionalism.
Effective Date: 1 January 2026 — Updated periodically in accordance with legal and operational requirements
1. Information We Collect
When you register or use base44's services, we collect several categories of information to keep the platform running securely and efficiently. This information is necessary to process transactions, verify your identity, and deliver a relevant experience tailored to you.
Full name, date of birth, phone number, email address, and ID number provided during registration. This information is used to verify your identity and manage your account.
Device type, operating system, web browser, IP address, and other technical data are collected automatically to ensure secure login and detect suspicious activity.
Bank account number, account holder name, and transaction details in MYR are collected to process deposits and withdrawals. We do not store full credit card information.
In-platform activity records — including pages visited, bets placed, and promotions accessed — are collected to improve our services and personalise your experience.
2. How We Use Your Information
Base44 uses collected information solely for legitimate purposes directly related to delivering our platform services. We do not sell or rent your personal information to any third party for marketing purposes.
- Identity verification and account security: Your information is used to verify that only you can access your account and to detect any unauthorised login attempts.
- Financial transaction processing: Payment details are used to process deposits and withdrawals in MYR securely and on time.
- Legal compliance: base44 may be required to disclose certain information to the relevant authorities when mandated by Malaysian law.
- Service improvements: Usage data is analysed in aggregate to understand usage patterns and improve platform functionality.
- Service communications: We use your email address or phone number to send important notifications regarding your account, transactions, and policy updates.
3. Cookies & Session Tracking
Base44 uses cookies and similar tracking technologies to enhance the user experience and maintain session security. These cookies allow the platform to remember your login settings, save your language preferences, and analyse how you interact with content.
We use two types of cookies:
- Session Cookies: Automatically deleted when you close your browser. Used to maintain your login status and session security while you are active.
- Persistent Cookies: Stored on your device for a set period. Helps the platform remember your preferences on future visits.
- Analytics Cookies: Collects anonymised usage data to help us understand navigation patterns and improve the platform interface.
You can manage or block cookies through your browser settings. However, blocking certain cookies may affect the functionality of the base44 platform.
4. Data Storage, Security & Third-Party Sharing
Data Storage & Security
All personal information collected by base44 is stored on servers protected with industry-standard encryption technology. We apply security protocols to prevent unauthorised access, disclosure, alteration, or destruction of your data.
Account and transaction information is retained for as long as needed for operational and legal compliance purposes. Once an account is closed, personal data will be kept for the period required under Malaysian law before being securely deleted.
Third-Party Sharing
Base44 does not sell, rent, or share your personal information with third parties for marketing purposes. Your information may only be shared in the following circumstances:
- Payment service providers: To process deposits and withdrawals in MYR, the required transaction details are shared with verified payment providers.
- Legal requirements: Information will be disclosed to Malaysian government authorities when required by court order or applicable law.
- Fraud prevention: In cases involving suspected fraudulent activity or money laundering, base44 reserves the right to notify the relevant authorities.
5. User Rights, Policy Changes & How to Contact Us
Your Rights as a User
As a base44 member, you have the following rights regarding your personal information:
You have the right to request a copy of the personal information we hold about you. Requests can be submitted via our support email.
If the information we hold about you is inaccurate or out of date, you have the right to request a correction through your account or via customer support.
You may request the deletion of your account and personal data, subject to any applicable legal retention requirements.
Changes to This Privacy Policy
Base44 reserves the right to update or amend this Privacy Policy at any time. Any material changes will be communicated to members via in-platform notifications or email. Continued use of the platform after changes are published constitutes your acceptance of the updated policy. The latest effective date will always be displayed at the top of this page.
Contact Us About Privacy
If you have any questions, concerns, or requests relating to this Privacy Policy or how base44 handles your personal data, please contact our team via our official email at [email protected]. We are committed to responding to all privacy enquiries within five (5) business days.
You may also refer to our FAQ page for answers to general questions about your account and data security.
Your Data Protected, Your Experience Guaranteed
Base44 prioritises the security of your information in every aspect of our operations. Create an account today and enjoy a safe, responsible, and trustworthy online entertainment platform.
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